AMTIL Lynx Project - a successful outcome with ongoing benefits

January 20 2009

We were very pleased to be extended an invitation from AMTIL to be a part the Lynx Project back in March of 2008. With a complete change on premises in May 2008 it was an ideal opportunity to create change in the business. Little did we realise the far reaching positive consequences of this undertaking.

As a result of a number of workshops both with management and workshop staff we have completely re-examined the management structure, taken on an Operations Manager, and restructured our staff job descriptions to reflect the new business structure we will use to consolidate and grow our business in the future.

Of course, back in early 2008 our biggest problem was finding and retaining quality staff for our large workload. Interestingly, while we started this project to enable us to grow successfully, we have found the new structure and many other initiatives, including a new jobbing database and work flow analysis (value stream mapping), to be of great benefit during the recent slowdown in our industry. Non-value added processes have been, and are still being removed from our workshop practices and we are working on further streamlining. Undoubtedly we are now far better placed to offer timely and cost-effective services to our customers and our workplace has never been more open and communicative.

More information on the project and it's outcomes will be found in the new issue of the AMTIL magazine.

Assisting us in this process has been a very capable and knowledgable consultant, Michael Barker, of MJB Management Consulting, who, through the AMTIL Lynx Project, has mentored us through this period of change with great skill and committment.